Fix Outlook Keeps Crashing on Windows in 3 Minutes
Lea Turney edited this page 1 month ago

If the problem no longer occurs, it confirms that one of the add-ins that you just disabled was causing the issue. However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data. Or, if the problem is itself due to oversized PST getting corrupt, you need to recover PST data as soon as possible.

Outlook Keeps Crashing After Opening – Resolved

This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Once the repair process is complete, restart your device and check if the issue is resolved. KB , the latest security update for Office 2016, has sparked frustration among Windows users as it introduces a host of unexpected issues.

I didn’t have to reboot, but did have to get users signed off before running the third command. Try the tool mentioned above because it is effective and convenient, and it scans and fixes errors in both PST and OST files. This tool can be downloaded for free as a trial version.

Steps to Fix Microsoft Outlook Crashes When Opening Due to PST Corruption

Until a permanent solution is found, they’ve released a temporary workaround to address the problem. Since the issue is related to the Forms Library, Microsoft has suggested that affected users create a new FORMS2 folder. But before doing so, open Task Manager, Step-by-step guide for Outlook stuck on profile right-click Outlook and any other Office applications running in the background and select "End Task." Hopefully, now you understand why Outlook keeps crashing and how to fix it.

Drawbacks of the Manual Method

There could be many more solutions to this Outlook problem because the causes are diverse. However, this article will go over the simplest solutions to the Outlook crashing problem. Any previously stated causes could be held responsible for the Outlook closes or crashes issue.

Fix 5: Create a New Outlook Profile

Corrupt data files (OST or PST) can also cause this Outlook crashing issue. However, rebuilding the data file can resolve corruption issues. Most businesses and organizations rely on Outlook for daily communication and scheduling. This issue can disrupt your workflow and lead to data loss if not addressed promptly. Therefore, to help you out with this issue, here is a comprehensive guide with some effective troubleshooting solutions. However, often these situations lead to PST file corruption.

How to fix Outlook crashing issue?
ProcedureExit Outlook.Open a Run dialog box. ...Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025

Fix 4: Run Outlook Diagnostics

Strangely enough, many users started facing the same issue after downloading the version 2504 update, which was released for Outlook for Microsoft 365 at the beginning of June. Microsoft has once again acknowledged the issue, but this time they have also explained the reason behind the crash. Shivam is a digital marketer and technical content writer at DRS Solution®, specializing in topics like databases, email recovery, and migration solutions. She enjoys researching and crafting content that assists database administrators, businesses, and beginners in resolving various issues related to MS SQL, MySQL, and Microsoft Exchange. This should resolve the issue of ‘Outlook keeps crashing’. If not, you can try reinstalling Office 365 or repairing it.

There could be many more solutions to this Outlook problem because the causes are diverse.To narrow it down, enable each add-in one by one, restarting Outlook after enabling each add-in.We often install Add-ins in Outlook to enhance Outlook’s functionality.Shivam is a digital marketer and technical content writer at DRS Solution®, specializing in topics like databases, email recovery, and migration solutions.Later, go for the best solution that suits the cause of the Outlook issue.Additionally, if the issue causes PST file corruption, use the suggested software for better results.A quick repair, a full repair, even uninstalling, rebooting and installing again didn’t fix the issue.

Microsoft rolled out this patch on Patch Tuesday alongside updates for Windows 10 and 11, yet while... The Outlook PST file is a centralized storage location for your digital files. When it becomes corrupted or damaged, you risk losing data in Outlook. One of the best methods to fix it is to use Wondershare's Repairit for Email tool.

The most common problem users encounter when accessing their email accounts in Outlook is "Outlook 365 crashing". In most cases, the issue is caused by incompatible or faulty add-ins. This article discusses some methods for resolving Outlook 365 keep crashing issues. Hopefully, one of these solutions worked for you, and Outlook is now stable and operating normally. At the time of writing, Microsoft is still investigating the issue.