How do I fix my Outlook not receiving emails? updated 2025
Layne Whitesides edited this page 3 months ago

Take a look at the following instructions for smaller files that have been corrupted, or solutions for Outlook stuck screen large files you want to prevent from corrupting. Gmail has a positive reputation when it comes to spam filtering. Using them as your email provider in tandem with your email client means you can enable their anti-spam features, which are superior to Hotmail and Outlook. We can say that you will likely need to reinstall your software and reconfigure the firewall settings.

Outlook supports sending from a secondary connected account for Microsoft owned domains such as @outlook.com, @live.com, @hotmail.com but has not implemented this functionality for third-party domains. This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com.

Find solutions to common problems or get help from a support agent. If you are having problems with Outlook, there are a few things we can help with to get you back solutions for Outlook stuck screen to sending and receiving your email. For additional support, see How to get support for Outlook.com.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 solutions for Outlook stuck screen (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.

After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a "not responding" message--just as before. But it happens constantly without me even doing anything in Outlook now.

Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.

I couldn’t find solutions for Outlook stuck screen anything in the Event Viewer that points to the root cause, nor could I find any similar issues online. However, if you encountered other issues like Outlook not responding, learn how to fix Outlook not responding here. Once you have made these changes in your PST file, Outlook should open without encountering any more problems. Click the above link to have a quick download, then you can have Outlook errors fixed within minutes. If you do everything properly, Outlook will open when you use the new profile.

Occasionally, that profile can become corrupted. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. Hello, despite my new attempts with 80 users, I am resetting the registry keys for 3 to 4 users per day… Have you found a solution?

Select a contact or contact list to view details in solutions for Outlook stuck screen the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. Microsoft has its own tool for automatically scanning and correcting Office when things go awry.

If your Outlook profile is listed under the Privacy tab, Spotlight will not index it. There are different steps to take if you are on Windows (you'll need to locate the Search Index) or Mac (use Spotlight). First, let's read about how to check if Outlook is indexing on Windows.

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up.